We rely on all members to help keep our discussion forums a safe place for people to share and view information. That’s why we have developed six community values that should underpin all your interactions and help guide your posts:  

1. Supportive  

We encourage our members to give and receive support, sharing their stories and health and wellbeing experiences. 

2. Respectful  

We respect where members are on their recovery journey and listen without judgment.  We also appreciate that others may have an opinion different from our own.  If you see abusive comments or anything posted which is not respectful you can report it to us by emailing marketing@carringtonhealth.org.au 

3. Empowering  

We empower our members to make decisions that support good health and wellbeing.  We don’t hold back in sharing our own knowledge – as it’s likely someone will find it useful or interesting. If you post outside facts or statistics, try to provide the source of where the content originated so that we can trust that everything posted is reliable and credible information.

4. Safe  

We support our members to talk openly about a variety of subjects in a safe manner.  Remember that the forums are public. Don’t post personal information that you would not be comfortable sharing with a stranger. We recommend you don’t post any information that may further identify you or anyone else, such as your address, email address or phone number. We also generally recommend that you keep your personal Facebook profiles as private.  

5. Friendly  

We approach all our discussions with kindness, warmth and always assume the best intentions.  We welcome new members, share our tips and respect that at times we may have different views from one another.

6. Stay on topic 

When creating a new discussion thread or contributing to an existing discussion, try to stay ‘on topic’. This means that your content must be about health, wellness and local related events. Any attempts to promote other businesses or services will be removed. Running multiple identities is not permitted on Facebook or on our forum.  

In addition to the above six community values, you should know that we maintain the right to remove posts and threads

We need to make sure that material posted in this forum sticks to the above six areas. For this reason, we may edit or delete any post, comment, link or material that is: 

Harmful in nature

  • disrespectful or derogatory remarks about any other member 
  • advice or content that we believe is damaging, unhelpful or distressing to others 
  • contains swearing or offensive language is nonsensical and/or irrelevant 
  • promotes personal beliefs in a way that is disrespectful of the choices of others 
  • is racist, sexist, homophobic, sexually explicit or suggestive, abusive or otherwise discriminatory or objectionable 
  • describes or encourages violence, suicide or other activity which could endanger the safety or wellbeing of others 

Unrelated content or misinformation

  • advertises products, services, events or research that has not been cited or is not from a credible source
  • makes any reference to specific prescription medication names and/or dosages or seeks medical advice 
  • contains methods or detail of suicide, self-harm or sexual abuse 
  • is a copy of another post or contains the same, or similar, message posted multiple times elsewhere 
  • contains references to edits or moderation 
  • is more than 1,000 characters in length or submitted in multiple parts to avoid the character limit 

Breaches Privacy

  • includes personal information such as phone numbers, locations, postal or email addresses
  • encourages the sharing of such details and puts overt pressure on other members to respond
  • is made from duplicate accounts. 
  • infringes the privacy of individuals or service providers 

Moderation 

Our page moderators have been entrusted with the ability to intervene when our community guidelines have been breached. However, we can’t immediately read everything written – therefore much of the responsibility for maintaining our friendly environment lies with you. 

  • If any material you post raises concerns about your safety or the safety of others, we may try to contact you to make sure that you or others are safe.
  • We may also need to pass your contact details on to authorities who can help protect your safety or the safety of others (for example, to the police or a crisis service). 
  • Should you wish to query a moderation decision, please get in touch with us privately via marketing@carringtonhealth.org.au and we will respond on the next business day. 
  • You will be advised by email if a post has to be edited or removed from the forums because it breaches our community rules.  
  • We take our duty of care in providing a safe environment for all forum members seriously, and this includes recognising when a member may benefit from participating in our forums and when it may be more appropriate to seek support offline.  
  • We reserve the right to permanently block the accounts of users who breach our community rules. 
  • Threads from users who are no longer on the forums may be archived (locked or unpublished) at the discretion of moderators. 

Ending your time with us 

You can leave our community forum at any time .By doing so, you understand and agree that your previous posts on the forum will not be deleted unless you request us to do so by emailing marketing@carringtonhealth.org.au We would appreciate knowing why you decided to leave the group also. 

Health and wellbeing 

This group is here to share general health and wellbeing information relating to mental and physical health. We do not offer formal medical or clinical advice in this forum. If you have medical needs we advise you contact your local GP or contact 000 in an emergency. 

If you need immediate support with mental health please contact Lifeline on 13 11 14. This page is delivered by Carrington Health and healthAbility, yet the views expressed by members of this group may not be reflective of our organisations values.  

For more details visit our general terms conditions and privacy policies.