Coronavirus (COVID-19) : Information and Resources

Our thoughts go out to everyone in our community, their families and friends who have been impacted by this current situation. 

Information for clients

We follow the Department of Health and Human Services guidelines for clients that are using our services during this period. This is to help avoid the spread of infection in our community.

The best way to protect yourself and your family is to pay attention to good hand and respiratory hygiene, including:

  1. Covering your mouth and nose when coughing and sneezing with a tissue, or cough into your elbow, dispose of the tissue into a bin and then wash your hands afterwards.
  2. Wash your hands regularly, after using the toilet and before eating or preparing food
  3. Wash your hands thoroughly, as per the Department of Health guidelines  (Wash your hands regularly info & Translated version).


For immediate information, updates and queries contact the dedicated department hotline: 

General overview of symptoms, prevention and information for travelers:

General information and frequently asked questions:

Translated information for the Chinese Community:

For regular updates, information and news follow the Victorian Department of Health and Human Services:


Note: This post has been updated 26.02.2020.