Needle Syringe Program (NSP)

Needle and Syringe Programs provide people who inject drugs with:

  • Access to free needle and syringe packs and
  • Safe disposal of used equipment

The program is designed to reduce harm and minimise the health risks associated with injecting.

This creates a safe and healthier community for everyone.

For more information on when and how you can access this service, see below.

To view our intro to NSP graphic, click here.

Frequently Asked Questions:

What we provide:

A confidential and anonymous service, providing free-
• Needles, syringes, swabs and disposal containers
• Safe sex items (eg: female and male condoms, dams and lube)
• Safe disposal of used injecting equipment
• Education on safer drug use and general health
• Referral to other services as requested

Items such as filters, wheel filters, butterflies, sterile water and tourniquets are available at our Box Hill office at cost price.

Concerned about overdose?

If responding to an overdose emergency, please call 000 immediately.

• Naloxone medication is available free for anyone in the community at risk of opioid overdose and their carers.
• Naloxone nasal spray or injectable medication temporarily reverses overdose caused by drugs such as Heroin, Oxycodone, Fentanyl or Morphine.

For more info-

When We Are Open:
  • Monday to Friday from 9am to 4.45pm
  • Located on the left hand side of the Ground Floor of 43 Carrington Road, Box Hill
  • This service is free and walk ins are welcome
Our Evening Service:
  • Our Free Community Health Outreach Program Eastern Region (CHOPER) team operate between 7.30-11.00pm, 7 days a week, any day of the year.
  • Call 0414 266 203 to leave a voicemail during the day, so we can meet you that same night
  • Otherwise, call us as early as possible from 7.30pm onwards
  • We cover Eastern Metro Melbourne, from the east of Camberwell to the west of Belgrave and Lilydale.
  • We will deliver clean injecting equipment, collect used equipment for safe disposal and provide safe sex items.
  • If requested, we can also provide information to help minimise harm and access to other health and community services.
  • For other after hours NSP Services in the Eastern Region click the link here
What if I have found discarded injecting equipment?

• We can help to safely dispose of discarded injecting equipment found on private property
• Call our Syringe Disposal service on 0430 524 749 and leave a message with a call back number so that collection can be arranged
• For discarded injecting equipment found on public land phone your local Council during business hours to arrange collection.

How do I provide feedback on NSP?
For families, friends and carers:

It can be stressful when someone you care for has a problem with alcohol or other drugs. At times, it can be hard to know what to do and how to navigate the health care system to access the support you need. There are many low cost, accessible treatment services for people using alcohol and other drugs and the people who care about them. See the following pages for more information: