UPDATED 8 May 2020
As you would know coronavirus has changed the way everyone lives day-to-day. We are open and have changed the way we provide our services to help stop the spread. We can design services specifically for you to make sure we continue to support your health and wellbeing.
We are calling our clients first
We are calling clients before all appointments. We screen for risk of COVID-19 as well as the need for face-to-face service. We are also managing the health and wellbeing of our staff.
As everyone has different needs, we will talk with you to work out the best way to provide you and your family with services, including services in person or using telehealth.
We are using telehealth
We are now offering clients appointments via telehealth. Safety and privacy are our main priorities here. Telehealth (phone and/or video calls) appointments are available for most of our services, so when you speak with our health practitioners we can tailor care in a way that works for you and your family.
Group based services are happening differently
This includes all groups as indicated on the groups page. New ways of connecting with each other are in place and some groups are now using telehealth. All current group participants are contacted on an ongoing basis to support their ongoing health and wellbeing.
Click here for more information relating to your health, travel and visiting our service.
Support Information and Resources
The best source of information is from the Victorian Department of Health and Human Services or Australia Department of Health:
- Victorian Department of Health and Human Services website www.dhhs.vic.gov.au/coronavirus
- Australian Department of Health www.health.gov.au
Click here for more information relating to other client and community support information and resources.