Community Outreach Perinatal Support Service

The Community Outreach Perinatal Support Service (COPSS) is a counselling and support program offered to new and expectant parents who may be dealing with or at risk of, perinatal depression.

The service is offered across the Eastern and Northern regions of Melbourne. The service provides a mix of face to face, online and digital support services based on your needs and preferences.

The COPSS service provides two different service streams:

SMS4Families is a free telephone messaging service for new and expectant parents.  The messages provide information, encouragement and support, based on the developmental stage of your baby.  Each parent will often get different messages. The service is being operated by the University of Newcastle as a research project and builds on the success of the SMS4Dads program.  See FAQs below for details re. how to sign up for this program.

The second stream provides counselling support services for parents at risk of, or experiencing perinatal depression.

Frequently Asked Questions:

What services are available?
  • Face to face counselling
  • Support to access online programs such as Mum Mood Booster, with regular follow up
  • Phone support
  • Referral and liaison with other services
How do I access the service?

Individuals at risk of, or experiencing perinatal depression can be referred directly to Carrington Health. You don’t need a referral to access these services you can refer yourself. However, referrals may come from GPs, Maternal and Child Health Nurses, other health professionals, families, friends and self referrals.

To make an appointment call 9890 2220, Monday to Friday 8.30am to 5.00pm.

Is there an after hours service available?

Yes, this can be arranged. Please make an inquiry at your appointment.

Is this service being offered at any other locations?

Yes, services can be accessed at a number of sites across the Eastern and Northern region including Box Hill, Ashburton, Ringwood, Doncaster, Hawthorn, Kinglake and Wallan.

Other community health services involved are:

  • Nexus Primary Health
  • Inspiro
  • Access Health & Community
  • Link Health & Community
  • EACH
  • HealthAbility
How do I sign up for the SMS4Families program?

To enrol in the SMS4Families program complete the Expression of Interest form below. Carrington Health will forward your information to The University of Newcastle for messaging and research purposes.

Expression of Interest

COUNT ME IN I’m interested in participating in SMS4Families
What if I want to opt out of the SMS4Families program?

Your decision to join or not join will not influence your relationship with services or the care that you receive. You can withdraw at any time by sending a reply message saying “STOP” or by contacting Carrington Health.

What does the service cost?

There is no cost for this service.