What are our Fees

The standard Department of Health fees policy that applies to most of our public services considers:

  • Income level of the person receiving the service
  • Ability of that person to pay the fee

The cost of our public Dental Services is set by the Department of Human Services through Dental Health Services Victoria.

We are committed to ensuring that our services are affordable to people and that no one experiences financial hardship in paying our fees.  No one will be denied a service because of their inability to pay.

If you have difficulty paying our fees you can discuss this with your service provider and in these circumstances fees may be waived or reduced.

Please check the tables below or go to the page you are interested in to find more details about the service you want.


Allied Health Services

The Department of Health outlines three levels of income that we use to guide us in talking with you about fees you need to pay when having a ‘direct service’, that is a one-to-one service with one of our health professionals, except Dental and Children's Service
You will need to pay
Low Level Fee of $11.00 if
You will need to pay
Medium Level Fee of $17.50 if
You will need to pay
High Level fee of $100/hr if
  • You have a Pension or HealthCare Card
  • You are single with a before-tax income less than $36,972

 

  • You are single with a before-tax income between $36,972 and $81,194
  • You are single with a before-tax income greater than $81,194
  • You are a couple with a before-tax income less than $56,589
  • You are a couple with a before-tax income between $56,589 and $108,543
  • You are a couple with a before-tax income of more than $108,543
  • You are a family with one child with a before-tax income less than $62,693 plus $6,104 for each additional dependent child
  • You are a family with one child with a before tax income of between $62,693 and $111,941 plus $6,104 for each additional dependent child
  • You are a family with one child with a before tax income of more than $111,941 plus $6,104 for each additional child
  • Any Single / Couple / Family who faces additional costs (due to disability and/or other factors) which reduce their income to this level
  • Any Single / Couple / Family who faces additional costs (due to disability and/or other factors) which reduce their income to this level
  • Any recipient of compensation intended to cover the cost of care

There is NO COST for the following:

  • Children’s and youth dental service – for holders of Pension/Health cards
  • Children between the ages of 12 and 18 years if self referred (regardless of income)
  • Children between the ages of 12 and 18 years if referred by parents/guardians who are low income bracket only
  • Family Violence Counselling
  • Perinatal Depression Counselling
  • Needle and syringe program – this includes access to the onsite and after hours CHOPER service

 

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Oral Health Services

(All fees charged by in our public dental service are set by the Department of Health through the Dental Health Service Victoria, or through Medicare Australia. As at 1st October 2015)
Dental Services for Adults Treatment Type Fee
You must have a:

  • Pension card

or

  • Health Care Card
Emergency Care A one-off cost of $27.50 is applied. This is a flat fee.
General Care A co-payment of $27.50 is applied, up to a maximum of $110 for a course of care.
Denture Care Up to $66.50 per single plastic denture (cost depends on number teeth/clasps). A set of upper and lower acrylic dentures will cost $133.00
Dental Services for Children & Youth Treatment Type Fee
If a child or young person under 18 years of age has a:

  • Pension card

Or

  • Health care card
Emergency

Or

General Care

Services are FREE
For those without the above concession cards, Dental services are available for all children from 18 months to grade 6. Emergency No charge for emergency visit
General Care A one-off cost of $32.50 is applied for a general course of care. (Capped at $130.00 per family). This is a flat fee.
The Child Dental Benefits Schedule (CDBS) will replace the Medicare Teen Dental Plan from 1 January 2014.  The CDBS will provide eligible children with up to $1,000 in benefits for basic dental services, capped over two consecutive calendar years.

Children are assessed for eligibility at the beginning of each calendar year, with eligibility lasting until 31 December of that year.  A child is eligible for the $1,000 benefit if they are:

  • Aged  2–17 years for at least one day of the calendar year,
  • Eligible for Medicare, and
  • Part of a family receiving Family Tax Benefit Part A OR one of a number of other Australian Government payments.
Child Dental Benefits Scheme Checks This check is FREE with CDBS Voucher up to $1,000.
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Children's Services

Children’s Services What you need to pay

Low Level Fee

What you need to pay 

Medium Level Fee

 What you need to pay

High Level Fee

Children’s Initial Screening Assessment $11.00 $60.00 $150 Flat Rate
Children’s Review Appointments $11.00 $40.00 $100 Flat Rate
Children’s Psychology Cognitive Assessments $50.00 $100.00 $400.00
The PATCH This is a private billing clinic and payments for consultations are required on the day of the consultation. A rebate may be available for medical consultations through Medicare, if a valid GP referral is provided for the consultation. A rebate may be available for allied health services through Medicare, if a valid GP referral is provided for the consultation.Private health insurance may provide a rebate dependent on provider and level of cover. Health Care card holders will receive a subsidised fee. There are different appointment types, based on the lenght of the appointment, the number of staff involved in the appointment and special reports or assessments which may be required.
Group Programs A number of Children’s group programs are offered throughout the year, including Tiny Talkers, Little Learners, Social Skills and School Readiness.

Programs have different fee structures, based on the number of sessions, pre and post group assessments, and resources provided. Details will be available when the dates for each group are announced.

For a description of Low Level, Medium Level and High Level Fee criteria, please see Allied Health Services above.

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Groups & Programs

Name of the group What you need to pay
Tai Chi $9.00  per session
Safe Falls Prevention Program

OTAGO Falls Prevention Program

$75.00

$30.00

Good Life Gym $40 for 2 sessions a week
Hydrotherapy $9.00 per session
Heart Health Program $9.00  per session OR

$60 / program

Walking Group Free if current Good Life Gym client
Communication Skills Group There are a number of groups that run for people with speech difficulties as part of their care.

$9.00 per session

Occupational Therapy

 

 

Complex course of care
(major home modifications, equipment etc)

$40.00 per issue (Low Income)

$55.00 per issue (Middle Income)

$100.00 per hour (High Income)

$80.00 (Low Income)

$110.00 (Middle Income)

$100.00 per hour (High Income)

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Diabetes Groups & Services

Name of the group What you need to pay
IDEAS

Integrated Diabetes Assessment & Education Service

Free – must have current referral from your doctor
Diabetes Education Course $40.00 program
Diabetes Support Group $5.00 per session
 Good Life Choices  $9.00 per session

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Men's Shed

Name of the group What you need to pay
Men’s Shed $6.00  per session

 

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